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Shipping Policy
Apr 22,2026
1. Order Processing
Processing Time
- Standard Orders: 1-3 business days
- Customized/OEM Orders: 15-30 business days (varies by order complexity)
- Wholesale Orders: As per agreement
Order Confirmation
2. Shipping Methods & Delivery Times
Regional Delivery Estimates
- Express: 3-5 business days
- Standard: 7-12 business days
- Express: 4-7 business days
- Standard: 10-15 business days
- Express: 5-8 business days
- Standard: 12-18 business days
- Express: 3-6 business days
- Standard: 7-14 business days
- Express: 7-14 business days
- Standard: 15-30 business days
3. Shipping Costs
Retail Orders
- Destination country
- Package weight and dimensions
- Selected shipping method
Wholesale/B2B Orders
- Free shipping may be available for orders above minimum quantities
- Shipping terms (FOB, CIF, DDP) are negotiable based on order volume
- Contact us for wholesale shipping quotes
4. Tracking Your Order
- Tracking number
- Carrier name
- Link to track your package
- DHL: www.dhl.com
- FedEx: www.fedex.com
- UPS: www.ups.com
- EMS: www.ems.post
5. Customs & Import Duties
International Shipments
- Orders shipped internationally may be subject to customs duties, taxes, and fees
- These charges are the responsibility of the recipient
- Customs policies vary by country - we recommend contacting your local customs office for details
Documentation
- Commercial Invoice
- Packing List
- Certificate of Origin (if required)
- Product Compliance Certificates (if required)
6. Shipping Restrictions
- Countries under international trade sanctions
- PO Box addresses (for courier shipments)
- APO/FPO addresses
7. Delivery Issues
Lost Packages
- Check with neighbors or your building's reception
- Contact the carrier directly with your tracking number
- Report to us within 7 days for investigation
Damaged Packages
- Inspect packages upon delivery
- Note any visible damage on the delivery receipt
- Take photos of damaged packaging/products
- Contact us within 48 hours for resolution
Delayed Shipments
- Check tracking for status updates
- Contact the carrier for delivery estimates
- Contact us if delays exceed estimated delivery times by more than 7 days
8. Returns & Exchanges
9. Contact Information
Quanzhou Meiluo Shijia Shoe Industry Co., Ltd.
10. Policy Updates
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Privacy Policy
Privacy Policy
This privacy policy discloses the privacy practices for Quanzhou Meiluo Shijia Shoe Industry Co., Ltd. Tools. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via e-mail 732779301@qq.com